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21 Questions to Ask Before Hiring a Web Development Firm

  1. Do you consider your company to be a graphic design firm, a programming company, a marketing firm or an Internet marketing firm?
  2. What do you see as the distinction between B2B and B2C marketing?
  3. How long have you been in business?
  4. Give me examples of your experience on projects like this one?
  5. Which parts of the project will your company be doing in house and which parts are you sub-contracting out?
  6. Who will be my contact person?
  7. Do you have a dedicated project manager?
  8. What’s the time frame for a project like this?
  9. Specifically, who will be doing each part of the work?
  10. How long have each of them been working for your company?
  11. What is their experience with projects like this?
  12. What is their Internet marketing experience?
  13. Who will own the site files when the project is complete?
  14. Who will own the domain name?
  15. Is there a monthly maintenance fee?
  16. Do you offer a money-back guarantee?
  17. What is the ROI you’ve gotten for similar clients?
  18. Do you prefer to start with paid or natural search?
  19. What factors do you consider when evaluating key phrases?
  20. How do you test and measure?
  21. How do you submit your clients’ sites to the search engines?
Chadd Bryant:

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